US-Wide Privacy Policy & Notice

Introduction

This Privacy Policy (“Policy”) applies to Sagittarius Labs, LLC (“Company”), including its Mission Control Cloud SaaS application (“Application”). It governs data collection, usage, and your privacy rights. By using the Application, you consent to the data practices described in this Policy.

Information We Collect

We collect personal information only when voluntarily provided by you. This includes, but is not limited to:

Registering for an account.
Participating in promotions, sweepstakes, or contests.
Signing up for special offers.
Communicating with us via email.
Submitting payment information for transactions.

Additionally, we may collect:

Browser and device data, such as screen resolution, operating system version, and browser type.
Metadata generated during interactions with our Application, including service usage logs.
Geolocation information derived from your IP address.
Information collected through cookies, web beacons, embedded links, and similar technologies.
Personal information from trusted third-party sources, such as analytics providers or marketing platforms.

How We Use Your Information

We use your information to:

Provide and improve our services.
Personalize your user experience.
Respond to inquiries and provide support.
Enhance security and prevent abuse, fraud, or unauthorized access.
Create anonymized or aggregated datasets for analytics and improvements.
Perform statistical analysis to understand usage trends and develop features.
Communicate with you about your account, transactions, promotions, or policy updates.
Analyze aggregated data for research and product development purposes.

Sharing Your Information

The Company does not sell, rent, or lease personal information to third parties. We may share your data with trusted partners to:

Perform statistical analysis.
Provide marketing or customer support services.
Operate cloud-hosted services or ensure secure data storage.

Partners are contractually obligated to process data in compliance with this Privacy Policy and applicable regulations.

We may also disclose information:

As required by law, regulation, or legal request (e.g., subpoenas or court orders).
To protect the rights, property, or safety of the Company, its users, or others.
During mergers, acquisitions, or restructuring processes.
To law enforcement, regulators, or other authorities when legally mandated or necessary for compliance.
With event organizers or sponsors when you register for or attend Company-hosted webinars or events.
To third-party service providers or integrations, as necessary to deliver functionality. Third-party permissions and policies apply.

Retention of Information

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Policy.
Comply with legal obligations or enforce agreements.
Protect our rights and resolve disputes.

Retention decisions consider:

The amount, nature, and sensitivity of the information.
The purposes for collection and potential alternative methods to achieve them.
Legal, accounting, and regulatory requirements.

Essential data (e.g., account and transaction records) will be retained for as long as required to provide core services and comply with legal obligations. Optional data (e.g., activity logs) will be retained for no longer than 2 years after your last interaction with our services unless otherwise required by law.

Your Privacy Rights

Under applicable laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the following rights:

Right to Know: Access details about the information we collect and how we use it.
Right to Delete: Request deletion of personal information, subject to legal or service-related exceptions.
Right to Correct: Correct inaccuracies in your personal information.
Right to Opt-Out: Prevent the sale or sharing of your personal information.
Right to Limit Use of Sensitive Information: Restrict sensitive data processing to essential services.
Right to Opt-Out of Behavioral Advertising: Disable tracking and targeted advertising practices.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, email us at info@sagittar.io. Verification of identity may be required.
Requests for access, correction, or deletion will be acknowledged within 5 business days and completed within 30 calendar days of receipt. Verification of identity may include providing government-issued identification or answering security questions.

Cookies and Web Technologies

We use cookies and similar technologies to:

Enhance usability and performance.
Personalize content and offers.
Analyze usage patterns to improve our services.

Note: Some browsers offer “Do Not Track” (DNT) signals, but our systems do not currently recognize or respond to them.

Additional Provisions for California Residents

California residents are entitled to:

Request disclosure of the categories of personal information collected, sources of collection, and purposes for use.
Opt out of behavioral tracking and personalized advertising.

To exercise these rights, contact us at info@sagittar.io.

Security of Your Information

We employ physical, technical, and administrative safeguards to protect personal information, including:

Two-factor authentication for sensitive data access.
Encrypted storage for all data in transit and at rest.
Measures to minimize the collection and retention of sensitive information.

While we strive to secure your data, absolute security during internet transmission cannot be guaranteed.

Your data may be stored on servers provided by third-party hosting vendors with whom we have contracts. In all cases, your data will be encrypted at rest and in transit, ensuring that it remains secure and inaccessible to unauthorized parties, including the hosting vendors themselves.

International Data Transfers

If your data is transferred outside your country of residence:

We ensure compliance with applicable laws, such as using Standard Contractual Clauses (SCCs) for European Economic Area (EEA) transfers.
We adopt appropriate safeguards to protect your data during international transfers.

Forums and Public Spaces

Information shared in forums, chats, or public discussions on our Application may be visible to others. We are not responsible for the misuse of information voluntarily shared in these spaces.

Corporate Transactions

In the event of a merger, acquisition, or restructuring, your information may be transferred to the relevant entity involved in the transaction.

Changes to This Policy

We may update this Policy periodically to reflect changes in practices, services, or laws. Notifications of material changes will be provided through:

Emails to registered users at least 30 days prior to changes.
Notices on our Application or website.

For material changes, your explicit consent will be sought before they take effect. For non-material changes, your continued use of the Application after updates indicates acceptance of the revised Policy.